GENERAL SALES CONDITIONS

The accepted pricelist, EX Works, in EURO’s, duly signed and returned, is the reference for the products description packaging and prices (not the catalogues nor technical data sheets). CID LINES keeps the rights to change them, provided the customer is informed before delivery. The General Terms of sales are applicable if no other stipulations have been agreed between parties in writing, either in a contract or by separate correspondence. An order is only definite after it’s written confirmation, accepted by the buyer.

Transfer of risk and property

The risk shall pass according to the applied ICC Incoterm. The property shall pass only after CID LINES has received the full payment. The purchaser can not further transfer the property until the goods have been paid for and the money has been received by CID LINES. As long as the payment has not been received, CID LINES has the right to bring the goods back (“Retention Of Title”). Meanwhile, the buyer should store them separately.

Deliveries

Delivery times are only indicative and never binding. CID LINES cannot be hold responsible for any delay in delivery.

Warrantees

CID LINES’ products are checked according to an internal quality control procedure, incorporated in CID LINES ISO 9001 certification. CID LINES keeps a retained sample of every batch throughout the shelf life. Should a product be defective within it’s shelf life period (before the expiration date), then the customer is entitled to have the product replaced by CID LINES and should arrange for the disposal of the defective product himself, provided the defection is not caused by the customer or end user (bad storage or bad transport conditions or bad application).

Should the package be defective when leaving the factory, CID LINES is responsible. In all other cases, the party having caused the defection will be hold responsible.

The purchaser agrees before import with the label content and wording. Any costs occurring from changing the label will be born by the purchaser.

CID LINES can never be hold responsible for any injuries, damages, loss of profit or property caused by the product application. It is assumed that every end user receives a copy of the MATERIAL SAFETY DATA SHEET for every product. Hence, the end user (and the distributor) should treat the product accordingly, with the necessary safety measures.

Any complaints about deliveries should be notified to CID LINES WITHIN 7 days of reception at the buyer’s premises.

CID LINES can not be hold responsible for “force majeure” (anything beyond the seller’s control).

Industrial and intellectual property rights

The purchaser recognises the holding of CID LINES of such rights as true and valid. The purchaser shall immediately inform CID LINES of any information coming to his or her notice that might be in conflict with these rights.

Applicable law and court

The Belgian law is applicable and the Belgian court (arrondissement Ieper) is competent in case of any legal disputes. Nevertheless, CID LINES keeps the right to bring any dispute before any other court that has competence according to the applicable rules of procedures.

Payments

Invoices are due at reception, unless otherwise specified in writing. In case of late payment, an interest of 1 % per month shall be charged without any notification or proof of default. All expenses incurred for cashing the payment shall be born by the purchaser. In case of non payment, the purchaser shall bear , other then the cashing and juridical expenses, an extra 15 % of the sum due as a compensation for CID LINES. In case of non payment, insolvency , bankruptcy, etc. CID LINES has the right to take the goods back from the warehouse of the purchaser (Retention Of Title).

By entering and using the website you explicitly agree with the following terms of agreement:

Intellectual property

The content of this site, including the brand, logos, drawings, data, product or corporate names, texts, images and others are protected by the intelectual property belonging to CID LINES nv or entiteld third parties.

Information on the TDS

The information provided in this Technical Safety Data Sheet is correct to the best of our knowledge and while we endeavor to keep the information up to date and correct according to the state of the art, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or suitability with respect to the information contained in this technical data sheet. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage (including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of profits) arising out of, or in connection with, the use of this information and /or the use, handling, processing or storage of the product. Always consult the Safety Data Sheet and product label for more info about security.

Restriction of responsibility

The information from the website is general. The information is not adjusted for personal or specific situations and can not be used as a personal, professional or legal advice for its user.

CID LINES nv makes big efforts to provide correct and complete information that is accurate and kept up to date. Because of these efforts innaccurant information can occur in the given information. If this innaccurant information occurs CID LINES nv will make a serious effort to correct this as soon as possible.

CID LINES nv is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site.

If you notice incorrect information on this site you can always contact the administrator of this website.

The content of the site (included links) can be adjusted at every moment without any announcement. CID LINES nv gives no garanty for the correct operation of the website and can not be hold responsible for a temporary fall-out of the site or any form of damage, that results directly or indirectly from entering or using the website.

CID LINES nv can in no case be held liable, directly or indirectly, specifically or otherwise, vis-à-vis anyone for any damage attributable to the use of this site or any other one, in particular as the result of links or hyperlinks including, but not limited to, any loss, work interruption, damage of the user’s programs or other data on the computer system, hardware, software or otherwise.

The website may contain hyperlinks to websites or pages of third parties or refer to these indirectly. The placing of links on these websites or pages shall not imply in any way the implicit approval of the contents thereof.

CID LINES nv expressly declares that it has no authority over the contents or over other features of these websites and can in no case be held responsible for the contents or features thereof or for any other type of damage resulting from their use.

Applicable legislation and competent courts

This site is governed by Belgian law. Only the courts of the district of Kortrijk are competent to settle any disputes.

Privacy policy

CID LINES nv believes that your privacy is important. While most of the information on this site is available without having to ask the user for personal information,  the user may be asked for some personal details. This information will only be used to ensure a better service.   (e.g. for our customer database, to keep users informed of our activities, etc.). The user may, free of charge and on request, always prevent the use of his personal details for the purposes of direct marketing. In this regard, the user should contact CID LINES nv, Waterpoortstraat 2 – 8900 Ieper or via marketing@cidlines.com. Your personal details will never been transferred to any third parties (if this should occur, you will be informed).

In accordance with the law on the processing of personal data of 8 December 1992, the user has the legal right to examine and possibly correct any of his/her personal details. Subject to proof of identity (copy of the user’s identity card), you can via a written, dated and signed request to CID LINES nv, Waterpoortstraat 2 – 8900 Ieper or via marketing@cidlines.com, receive free of charge a written statement of the user’s personal details. If necessary, you may also ask for any incorrect, incomplete or irrelevant data to be adjusted.

CID LINES nv can collect non-personal anonymous or aggregate data such as browser type, IP address or operating system in use or the domain name of the website that led you to and from our website, ensuring optimum effectiveness of our website for all users.

The use of cookies

During a visit to the site, cookies may be placed on the hard drive of your computer. This is only in order to ensure that our site is geared to the needs of users returning to our website. These tiny files known as cookies are not used to ascertain the surfing habits of the visitor on other websites. Your internet browser enables you to disable these cookies, receive a warning when a cookie has been installed or have the cookies removed from your hard disc. For this purpose, consult the help function of your internet browser.