GENERAL SALES CONDITIONS

The accepted pricelist, EX Works, in EURO’s, duly signed and returned, is the reference for the products description packaging and prices (not the catalogues nor technical data sheets). CID LINES keeps the rights to change them, provided the customer is informed before delivery. The General Terms of sales are applicable if no other stipulations have been agreed between parties in writing, either in a contract or by separate correspondence. An order is only definite after it’s written confirmation, accepted by the buyer.

Transfer of risk and property

The risk shall pass according to the applied ICC Incoterm. The property shall pass only after CID LINES has received the full payment. The purchaser can not further transfer the property until the goods have been paid for and the money has been received by CID LINES. As long as the payment has not been received, CID LINES has the right to bring the goods back (“Retention Of Title”). Meanwhile, the buyer should store them separately.

Deliveries

Delivery times are only indicative and never binding. CID LINES cannot be hold responsible for any delay in delivery.

Warrantees

CID LINES’ products are checked according to an internal quality control procedure, incorporated in CID LINES ISO 9001 certification. CID LINES keeps a retained sample of every batch throughout the shelf life. Should a product be defective within it’s shelf life period (before the expiration date), then the customer is entitled to have the product replaced by CID LINES and should arrange for the disposal of the defective product himself, provided the defection is not caused by the customer or end user (bad storage or bad transport conditions or bad application).

Should the package be defective when leaving the factory, CID LINES is responsible. In all other cases, the party having caused the defection will be hold responsible.

The purchaser agrees before import with the label content and wording. Any costs occurring from changing the label will be born by the purchaser.

CID LINES can never be hold responsible for any injuries, damages, loss of profit or property caused by the product application. It is assumed that every end user receives a copy of the MATERIAL SAFETY DATA SHEET for every product. Hence, the end user (and the distributor) should treat the product accordingly, with the necessary safety measures.

Any complaints about deliveries should be notified to CID LINES WITHIN 7 days of reception at the buyer’s premises.

CID LINES can not be hold responsible for “force majeure” (anything beyond the seller’s control).

Industrial and intellectual property rights

The purchaser recognises the holding of CID LINES of such rights as true and valid. The purchaser shall immediately inform CID LINES of any information coming to his or her notice that might be in conflict with these rights.

Applicable law and court

The Belgian law is applicable and the Belgian court (arrondissement Ieper) is competent in case of any legal disputes. Nevertheless, CID LINES keeps the right to bring any dispute before any other court that has competence according to the applicable rules of procedures.

Payments

Invoices are due at reception, unless otherwise specified in writing. In case of late payment, an interest of 1 % per month shall be charged without any notification or proof of default. All expenses incurred for cashing the payment shall be born by the purchaser. In case of non payment, the purchaser shall bear , other then the cashing and juridical expenses, an extra 15 % of the sum due as a compensation for CID LINES. In case of non payment, insolvency , bankruptcy, etc. CID LINES has the right to take the goods back from the warehouse of the purchaser (Retention Of Title).

By entering and using the website you explicitly agree with the following terms of agreement:

Intellectual property

The content of this site, including the brand, logos, drawings, data, product or corporate names, texts, images and others are protected by the intelectual property belonging to CID LINES nv or entiteld third parties.

Information on the TDS

The information provided in this Technical Safety Data Sheet is correct to the best of our knowledge and while we endeavor to keep the information up to date and correct according to the state of the art, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or suitability with respect to the information contained in this technical data sheet. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage (including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of profits) arising out of, or in connection with, the use of this information and /or the use, handling, processing or storage of the product. Always consult the Safety Data Sheet and product label for more info about security.

Restriction of responsibility

The information from the website is general. The information is not adjusted for personal or specific situations and can not be used as a personal, professional or legal advice for its user.

CID LINES nv makes big efforts to provide correct and complete information that is accurate and kept up to date. Because of these efforts innaccurant information can occur in the given information. If this innaccurant information occurs CID LINES nv will make a serious effort to correct this as soon as possible.

CID LINES nv is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site.

If you notice incorrect information on this site you can always contact the administrator of this website.

The content of the site (included links) can be adjusted at every moment without any announcement. CID LINES nv gives no garanty for the correct operation of the website and can not be hold responsible for a temporary fall-out of the site or any form of damage, that results directly or indirectly from entering or using the website.

CID LINES nv can in no case be held liable, directly or indirectly, specifically or otherwise, vis-à-vis anyone for any damage attributable to the use of this site or any other one, in particular as the result of links or hyperlinks including, but not limited to, any loss, work interruption, damage of the user’s programs or other data on the computer system, hardware, software or otherwise.

The website may contain hyperlinks to websites or pages of third parties or refer to these indirectly. The placing of links on these websites or pages shall not imply in any way the implicit approval of the contents thereof.

CID LINES nv expressly declares that it has no authority over the contents or over other features of these websites and can in no case be held responsible for the contents or features thereof or for any other type of damage resulting from their use.

Applicable legislation and competent courts

This site is governed by Belgian law. Only the courts of the district of Kortrijk are competent to settle any disputes.

Privacy statement

CID LINES exercises great care when processing the information communicated or collected through its websites. This privacy statement is intended to inform visitors about information that is communicated or collected through CID LINES websites and what the information is used for.

Personal data

Some services on CID LINES websites (applications, asking questions, ordering publications, registration of attendance, etc.) require the collection of personal data. Personal data contain information related to an identifiable natural person, such as a number, address, e-mail address or a telephone number. This processing of personal data is based on, as applicable, Article 6.1, (a), (b), (c), (e) or (f) of Regulation EU 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.

CID LINES, who acts as data controller, processes the personal data solely to achieve the specific purpose for which they are collected through the website. The personal data collected are not processed for commercial purposes. Personal data are only shared on a need-to-know basis with staff who are responsible for achieving the purpose of the collection. This data may be shared with people outside CID LINES when this appears necessary in order to achieve the purpose of the collection or in cases provided for by the law. Should a visitor to the website refuse to provide certain essential items of data, CID LINES reserves the right to refrain from dealing with the visitor's question or request.

CID LINES processes these personal data for the duration which is strictly necessary in order to attain the specific purposes in view of which the data are processed.

In as far as the conditions laid out in the applicable legislation are met, visitors whose data are processed are entitled to

(1) access their personal data and, as the case may be, rectify them;
(2) object to processing on grounds relating to their particular situation;
(3) obtain the erasure of such data or the restriction of processing;
(4) receive the personal data concerning them in a structured, commonly used and machine-readable format, and to transmit those data to another controller;
(5) lodge a complaint with the Gegevensbeschermingsautoriteit/Autorité de protection des données if they consider that processing their personal data infringes the applicable legislation.

The relevant persons may exercise the rights mentioned under points (1) to (4) by means of a dated and signed request, accompanied with a copy of the person's identity card, to be handed in at CID LINES reception desk or sent by post to CID LINES nv, Waterpoortstraat 2 -8900 Ieper, Belgium. A request may also be sent by e-mail with digital signature to info@cidlines.com.

Visitor information

Servers automatically store data sent by a visitor's browser each time a CID LINES website is consulted. These server log files may contain the following information: the date and time of the visit, the visitor's IP address, the type of browser used by the visitor, the browser language and the browser screen size, and one or more cookies by which the browser can be identified. This information is not linked to personal data collected elsewhere and is used solely to record website visitor statistics required for the purpose of assessing and improving CID LINES 's websites.

Cookies

Pursuant to article 129, 1° of the 13 June 2005 Law on electronic communications, CID LINES wishes to inform visitors to its websites about the use of cookies. Cookies are small text files placed on the hard drives of the computers of website visitors They contain information such as the visitor's language preference, so the person is not required to supply information again when revisiting the same website.

As a result of a visit to an CID LINES website, a cookie may be saved on the visitor's hard drive. Cookies facilitate visits to CID LINES websites, while helping CID LINES to store user preferences and visitor information and keep track of user trends. However, CID LINES does not establish any link between the information saved by the cookies and data by name concerning the visitors to its websites.

The following types of cookies are used on CID LINES websites:

Technically necessary cookies

These are cookies that are strictly necessary for the operation of the websites and without them the websites would not function properly. Consequently, these cookies cannot be disabled.

Functional cookies

These are cookies used to enhance the functional purposes of the websites. For example, these may be cookies that remember the content you previously viewed on website or the email address and password you provided when registering during an earlier visit to this website. The use of functional cookies enables CID LINES to offer content tailored to the interests of visitors and save them the time of having to re-register and re-enter information when revisiting a website.

CID LINES websites make use of Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses cookies. Information the cookie generates about the use of CID LINES websites is transferred to and stored on servers operated by Google in the United States. Google uses this information to keep track of how the websites are used, to compile website activity reports for website operators and offer other services related to website activity and Internet use. Google may share this information with third parties if legally required to do so or insofar as these third parties process information on behalf of Google. Google will not combine the visitor's IP address with other information available to Google.

Visitors may change their cookie settings at any time (such as asking to be notified when cookies are sent to their computers, or refusing cookies) by altering their Internet browser settings (Internet Explorer, Firefox, Chrome, Safari or Opera). N.B. in this case visitors may be unable to register on CID LINES websites or use other functions for which registration or information gathering is required.